At DEI Systems we never take for granted that our customers are our best asset. Only in helping them succeed in their business can we succeed in ours. We appreciate every customer who has honored us with their business and their trust. And we especially thank those who have taken the time to compliment us with their kind words.
Sulaiman Olaide Abdulkareem, CEO of Smith Links Systems Limited in Lagos, Nigeria shares his experience with DEI Systems.–Sulaiman Olaide Abdulkareem, Lagos Nigeria
“We have used DEI Systems as a supplier of printing plates and other products for several years. We were hesitant at first because it seemed unnecessary to use an out of state representative since we are located in the metro Atlanta area with an abundance of distributors nearby. However, the responsiveness and competitive pricing of DEI Systems has been far beyond our expectations. We have also been pleased with their service in providing used equipment. I am always happy to recommend DEI.”
–Glenn R., Atlanta GA
– Frank Gadler, Lukasiewicz Design
– Carolyn MacCormack, Attaway, Inc.
– Jack Biondo, General Envelope
– Norman Garrison, Garrison Graphics Inc.
-Shawn Gibbs, Laser Image
“We are pleased with the Glunz and Jensen 2000. No chemicals, no bio hazard and it helps with keeping the chemical smell down in the print shop. We are getting nice quality plates. DEI has been really helpful. We have had great service from DEI – fast and pleasant! When we had a problem, DEI was right on it and the service person was great – very knowledgeable and explained all about the machine.”
-Angie, A.T. Still University
We were looking for a system that offered quality, simplicity, low environmental impact and good customer support all at a reasonable price. We selected the Glunz & Jensen iCTP Platewriter. From the installation, training, performance and support, the iCTP Platewriter and DEI have exceeded our expectations.
We would recommend the Glunz & Jensen iCTP Platewriter and DEI to other printers.
Our Town Publications
The 15 year old imagesetter in the shop had reached its end of life. Computer to Plate seemed to be a cost-effective replacement technology. We chose the Glunz & Jensen iCTP Platewriter – sight unseen – based on the dealer’s recommendation. DEI is our trusted advisor and has been with us every step of the way. From planning thru installation, Robert and Rudy have been quick to respond.
We installed the PlateWriter in January 2006; it immediately exceeded all of our expectations. It has increased print quality and reduced our 1st sheet out cost. The quality of the images has surpassed our expectations with great mid tones! The registration is as good as or better than our best hand stripping and the two color work has been flawless. The Glunz & Jensen iCTP Platewriter enabled us to finally discontinue the use of the darkroom and eliminate all the chemicals from the film and plate processors.
The training we received was very good and the site visits by the engineers have been useful. The system is extremely easy to use and I would definitely recommend the Glunz & Jensen iCTP Platewriter. It provides a lot of answers to the issues of CTP for the money. We could not be happier.
DEI is a great vendor and, more importantly, a great bunch of people. The Glunz & Jensen iCTP Platewriter is a great product. What a combination!
Alvin B. Griffin, Director
Charlotte Mecklenburg Schools – Graphic Production Center
Anyone can sell equipment, but DEI worked with me to get the right equipment to me at a fair price and stood behind the sale with exceptional support.
Robert C. Marsala
The Hour Newspapers
Just a note to thank you for the superlative service DEI Systems provided us with last week – Your guy Bill is a real pleasure to work with. Working with DEI systems has been a no-lose exercise – The equipment (ECRM Mako 36 and Vastech film processor) is great and your customer service is equally great – I ordered a couple rolls of film the day after Bill left and it was here the next day early – I feel sure that we’ll be doing a lot of repeat business with your company.
I’d recommend you to anybody asking about prepress equipment – I’m always amazed when people and equipment do what they say they will do when they say they’ll do it – DEI Systems has accomplished all that and more.
Senator USA, LLC
DEI was helpful throughout the research process related to the items that they provide as well as the industry standards and competition products. They made a point to illustrate the advantages of choosing a product that would fit our environment as well as addressing our future growth needs. We chose the ECRM Mako 46 after many hours of planning and consultation.
DEI is highly recommended by Mark-Lynn Foods. We appreciate their willingness to step-up and follow-up.
Diamond Crystal Brand
Just a quick note to recognize your friendly and always helpful staff. Just the other day I had to make an emergency call and from the receptionist to your service technician everyone was willing to stop and help. It’s normal to cringe when you have to call for any kind of service but your service people seem to take delight in helping us untangle our electronic messes and they always listen instead of dismissing. Thanks again for your great service to Dye Printing.
During our recent purchase DEI assessed our needs and identified the StingRay 63 as the solution best suited for us. We have been doing business with DEI for 15 years and trust their experience.
The StingRay 63 fit our needs perfectly. We have increased our productivity and minimized our expenditures. In addition to this DEI has provided great customer service and training on our StingRay.
Purchasing is painless when you trust the company you are purchasing from and know they have your best interests in mind. Our partnership with DEI has been extremely beneficial for us.
My printing firm has enjoyed a business relationship with DEI Systems since early 2002. During this time, we have received the type of pricing and product quality we demand in a vendor – but have also enjoyed a level of service and support that is far beyond our expectations.
When we decided to purchase our ECRM Stingray imagesetter, our existing platemaking capabilities were limited to a Silvermaster paper plate camera. Since we have no pre-press department, the daunting task of training our pressmen in the use of an entirely new, computerized technology was a far larger obstacle than the equipment costs. The technical support staff at DEI was not only able to provide the installation and training required, they have always been available to provide any needed support or answer any type of question that has come up. We recently added a film processor in order to produce our own negs.
Today, we easily produce cost-effective CMYK and spot-color plates for several hundred press runs each month, and have completely eliminated the need for an outside service bureau to produce our negatives. While the cost savings have been better than expected, the savings in time and the added efficiency brought about by in-house control of all pre-press needs has proven to be of incalculable worth. The patience and professionalism demonstrated by the DEI staff is largely responsible for the dramatic efficiency gains enjoyed by our firm during the past 2 1/2 years.
Robert D. Hodges
All that sniveling about bringing DEI Systems on board really paid off. The boss is happy, life around here is a lot more fun and I’m doing things in less time with less stress.
Your service and follow-up are commendable. As a first timer with this machine, I’ve found the transformation very painless. Believe me, there is nothing for you to improve in service and support. You are tops and that makes us look good. DEI has our vote of confidence and our thanks.”
P.S. “If you notice, we are all smilin’ in the photo I e-mailed you!”
I’ve been doing business with DEI Systems since 1997. This is the third system they’ve sold me. I’ve always gotten good service from them—they do what they say they’re going to do. That’s important.
Custom Color Printing & Graphics, Inc.
“I have found that DEI’s commitment to the customer is outstanding. If I ever have a question or problem they really go the extra mile to get me an answer – even on products that I didn’t buy from them. I don’t know anyone in the industry that can compare to DEI. That’s why I’ve bought 3 systems from them.”
Custom Marking & Printing
“I’ve known the management of DEI for over 10 years. When it came time to purchase an imagesetter we didn’t even look anywhere else. They’ve got a proven track record. I knew I could trust them. DEI has got a great staff and they’ve never let me down.”
DEI is a great company to work with. I’ve called them numerous times and have found them to be extremely responsive. Their service technicians really know their stuff. Without question, they have been a real help to us.”
Reynolds & Reynolds
“The experience and knowledge that resides at DEI has been a real asset to our ministry. Their recommendations to us have been bullet-proof. It has been our experience that when we disregarded the advice from DEI, it has cost us dearly.”
Midnight Call Ministries
“From the very outset I was impressed with the thoroughness DEI took to assess our needs. Throughout the entire process DEI made us feel very comfortable. Over the years they have done a great job of staying in touch with us.”
Recco International, Inc.
Preferred Printing Services
Huntington Beach, CA
Ravellette Publication / The Pioneer Review
Once we moved over to DEI we never had any trouble again. They have really good quality film and they get exactly what we order to us on time.
The Farmville Herald, Inc.
Etched Media Corporation